About Eleveo
Eleveo provides a platform that supports Contact Centers around the globe. Above all, it supports them in recording, evaluating, and improving their services based on self-evaluation and customer feedback. To learn more, check out our product page.
About team
Team Alpha is responsible for workforce management development. Workforce management ensures that properly trained people are working on optimized schedules to answer contacts with the highest resulting service level. Activities include forecasting, scheduling, communicating schedules to people, and real-time changes made “on the fly” to meet changing circumstances. In order to accurately predict and schedule the correct number of people for a contact center, a specialized application like Eleveo WFM can be employed to automate the process.
We need
- Advanced or senior level in Java, Spring Boot
- Basic level (or general overview) in Docker, Kubernetes, Helm, Python & Bash scripting, Spring Integration, Unix & Linux
- Object-oriented programming and functional programming are a plus
- Familiar with general software design patterns
- VCS (preferably Git), Maven/Gradle
- Databases – PostgreSQL (at least basics)
- Clean code attitude and test-driven – unit tests, integration tests
- Strong technical thinking and problem-solving skills
- Interest in modern technologies (AWS Cloud preferably) and Open source
- Enjoy working in an Agile environment and DevOps
- Fluent English
You get
- Creative environment with a strong sense of ownership, living agile
- Architecting a solution in a fast-growth industry (high scalability, fault resiliency…)
- Flexible home-office policy
- Flexible working hours – based on agreement with the team
- Global multinational environment; headquarter in Prague, and offices in Slovakia, and the USA
- Open and transparent environment
- Competitive salary
- Team events – company breakfasts, team building
- Budget for training and conferences, internal knowledge share sessions
- Udemy – courses across tech, business, leadership, and wellness are paid after agreement with your manager
- Focus time – dedicated time for education, experiments, or working on open-source projects
- Look at the list of benefits
You will
- Write well-designed, testable code based on PM (Product Management) requirements
- Develop a software product, staying true to our company’s core values and needs while lending your own creativity to the mix
- Create scalable, automated solutions for our customer base
- Integrate software components into a fully functional software system
- Write unit and integration tests for each new development delivery
- Document and maintain software functionality