About Eleveo
Eleveo provides a platform that supports Contact Centers around the globe. Above all, it supports them in recording, evaluating, and improving their services based on self-evaluation and customer feedback. To learn more, check out our product page.
About team
Team Omega was formed to create integrations with CCaaS providers and subsequent (contact center-related) data collection needed for further usage/evaluation in Eleveo applications (WFM, WFO). The ultimate goal is to provide easy-to-setup integration with customers’ cloud contact center systems and provide a seamless experience for data transfer.
You will
- Manage our continuous integration and delivery pipeline to maximize efficiency
- Work collaboratively with multiple agile teams to help deliver end-to-end products and features, seeing them through from conception to delivery
- Continue to keep the lights on (day-to-day administration)
- Create tools to empower developers to manage production infrastructure
- Collaborate with Engineering and Operations teams to improve automation of workflows, infrastructure, code testing, and deployment.
- Continuously evaluate existing systems with industry standards, and make recommendations for improvement
- Remain up-to-date on industry trends, share knowledge among teams and abide by industry best practices for configuration management and automation.
We need
- Familiarity with continuous integration tools such as the Atlassian bundle (Bitbucket, Bamboo, etc.)
- Familiarity with implementing CI/CD
- Strong communication and documentation skills
- Full understanding of software development lifecycle best practices
- Practical experience with Docker containerization and clustering (Kubernetes/Helm Charts)
- Version control system experience (e.g. Git)
- Basic understanding of Linux operating systems
- Experience in AWS cloud is a big plus
- Experience in Ansible is a big plus
- Overview of Python and Bash scripting is a plus
- Experience with Agile Software Development methodologies
- Experience in automation of the tools and the DevOps phases
- Advanced English
You get
- Creative environment with a strong sense of ownership, living agile
- Architecting a solution in a fast-growth industry (high scalability, fault resiliency…)
- Flexible home-office policy
- Flexible working hours – based on agreement with the team
- Global multinational environment; headquarter in Prague, and offices in Slovakia, and the USA
- Open and transparent environment
- Competitive salary
- Team events – company breakfasts, team building
- Budget for training and conferences, internal knowledge share sessions
- Focus time – dedicated time for education, experiments, or working on open-source projects
- Look at the list of benefits