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DevOps Engineer – Omega (Košice)

About Eleveo

Eleveo provides a platform that supports Contact Centers around the globe. Above all, it supports them in recording, evaluating, and improving their services based on self-evaluation and customer feedback. To learn more, check out our product page.

About team 

Team Omega was formed to create integrations with CCaaS providers and subsequent (contact center-related) data collection needed for further usage/evaluation in Eleveo applications (WFM, WFO). The ultimate goal is to provide easy-to-setup integration with customers’ cloud contact center systems and provide a seamless experience for data transfer.

You will  

  • Manage our continuous integration and delivery pipeline to maximize efficiency 
  • Work collaboratively with multiple agile teams to help deliver end-to-end products and features, seeing them through from conception to delivery 
  • Continue to keep the lights on (day-to-day administration) 
  • Create tools to empower developers to manage production infrastructure 
  • Collaborate with Engineering and Operations teams to improve automation of workflows, infrastructure, code testing, and deployment. 
  • Continuously evaluate existing systems with industry standards, and make recommendations for improvement 
  • Remain up-to-date on industry trends, share knowledge among teams and abide by industry best practices for configuration management and automation.  

We need

  • Familiarity with continuous integration tools such as the Atlassian bundle (Bitbucket, Bamboo, etc.) 
  • Familiarity with implementing CI/CD 
  • Strong communication and documentation skills 
  • Full understanding of software development lifecycle best practices 
  • Practical experience with Docker containerization and clustering (Kubernetes/Helm Charts) 
  • Version control system experience (e.g. Git) 
  • Basic understanding of Linux operating systems 
  • Experience in AWS cloud is a big plus 
  • Experience in Ansible is a big plus 
  • Overview of Python and Bash scripting is a plus 
  • Experience with Agile Software Development methodologies  
  • Experience in automation of the tools and the DevOps phases 
  • Advanced English 

You get  

  • Creative environment with a strong sense of ownership, living agile
  • Architecting a solution in a fast-growth industry (high scalability, fault resiliency…)
  • Flexible home-office policy
  • Flexible working hours – based on agreement with the team
  • Global multinational environment; headquarter in Prague, and offices in Slovakia, and the USA
  • Open and transparent environment
  • Competitive salary
  • Team events – company breakfasts, team building
  • Budget for training and conferences, internal knowledge share sessions
  • Focus time – dedicated time for education, experiments, or working on open-source projects
  • Look at the list of benefits

Positions parameters

  • Start: ASAP
  • Duration: Permanent
  • Place: Košice, Slovakia
  • Contract type: Employment, full-time
  • Internal Position ID: ENG067